Privacy Policy

IBERIAN LUBE BASE OILS COMPANY, S.A. informs below of its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding their identity, which cannot be associated with a specific user by the company. In the event that personal data is provided, these data will be collected and used in accordance with the limitations and rights included in the aforementioned standard.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

RESPONSIBLE FOR THE PROCESSING of your data is: IBERIAN LUBE BASE OILS COMPANY, SA

CIF: A86442704

Postal Address: C/ Retama, Nº 7 Planta14, 28045, Madrid.

Email: Confidentiality@ilboc.com

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to process some data or others. In general, said data will be, depending on the case, the following:

Your identifying data (For example: Your name, surname, language, country from which you interact with us, contact information, etc.)

Connection, geolocation and navigation data (in case you interact with us from your mobile, for example).

Commercial information if you have given your consent Data about your tastes and preferences.

Data related to professional or academic characteristics, in the case of sending your CV for our selection processes.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.

Please note that if you choose not to provide us with such data, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. To respond to the requests or requests you make through the different means incorporated into our website.

We only process personal data that is strictly necessary to manage or resolve your request or request.

  1. Participation in company selection processes

We will process your personal data in order to admit and manage your CV as a job applicant, in accordance with the established legal requirements.

  1. For the management of the complaints channel.

We process your data to manage your complaint, providing adequate protection against retaliation.

  1. Usability and quality analysis to improve our services (Cookies)

If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to make improvements to it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, in this way we will find different legal bases based on the following purposes:

  1. Attention requests for information.

The legal basis for the processing of your data is informed consent to respond to queries raised through the website, which implies acceptance of these conditions by the interested party.

  1. Company selection processes

The legitimate basis for the processing is the prior contractual relationship to be part of the selection processes. You provide us with your data and consent to said processing for this purpose.

  1. Complaints channel.

The basis of legitimation is:

Compliance with a legal obligation.

When treatment of special categories is carried out, the treatment will be necessary for reasons of essential public interest.

  1. Usability and quality analysis (Cookies)

The basis of legitimacy is the consent given on our website for the installation of the cookies that it considers appropriate.

HOW LONG WILL WE KEEP YOUR DATA?

  1. Information request.

We will process your data for as long as necessary to respond to your request or request and thereafter for 1 year.

  1. Selection processes

We will process your data for as long as necessary to manage your application. After this time, we will retain your data for a period of no more than 24 months.

  1. Complaints channel.

The data of the person making the communication and of the employed personnel and third parties will be kept in the complaints system only for the time essential to decide on the appropriateness of initiating an investigation into the reported events.

If it is proven that the information provided or part of it is not truthful, it will be immediately deleted from the moment there is evidence of said circumstance, unless said lack of truthfulness may constitute a criminal offense, in which case it will be kept. the information for the necessary time during which the judicial procedure is processed.

In any case, after three months from the introduction of the data, it will be deleted from the complaints system, unless the data is kept to leave evidence of the operation of the system.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties, unless: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.

In the data collected through the complaints channel, data may be communicated to third parties when it is necessary for the adoption of corrective measures in the entity or the processing of sanctioning or criminal procedures that, where appropriate, may apply.

The data may be communicated to SK Enmove and Repsol Petróleo, by virtue of the participation of companies.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise them free of charge by sending us an email to our address confidentiality@ilboc.com, simply indicating the reason for your request and the right you want to exercise.

If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

Ask us for access to the data we have about you.

Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and you agree to notify us of any changes or modifications thereof.

Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or that we no longer have the legitimacy to do so.

Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need it. If you have provided us with your consent to process your data for any purpose, you also have the right to withdraw your consent at any time.

Receive the personal data that concerns you and that you have provided to us, in a structured, commonly used and machine-readable format, as well as transmitting it to another data controller.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency. https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

 

CHANGES TO THE PRIVACY POLICY.

We may modify the information contained in this Privacy Policy from time to time as we deem appropriate. If we do so, we will notify you in different ways through the Platform, or we will even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.